Terms of service

These terms cover use of wecareu.store and purchases from its operator, Hangzhou Wecareu Electronics Technology Co.,Ltd. By placing an order, you agree to these terms and the linked shipping, returns, privacy, and medical information policies. Please review them before paying.

Placing an order is an offer to purchase. An order is accepted after payment is verified and we confirm that it can be fulfilled. An automated pending-payment message does not itself confirm acceptance.

We may decline or cancel an order for payment or fraud concerns, pricing errors, unavailable stock, delivery restrictions, or legal requirements. If a paid order is canceled by us, we arrange a refund to the original payment method.

Prices are in USD. The confirmed total includes the applicable discount and market shipping charge shown before payment. Customs duties and destination taxes may be additional. Payment is processed through PayPal and eligible Google Pay options displayed at checkout.

Provide accurate contact and delivery information and use a wallet address that matches your selected market. See payment methods and shipping & delivery for confirmation, recovery, timing, and import information.

Use products only as described in the supplied manufacturer instructions and specifications. Product appearance may vary slightly from images. Only product-specific verified documentation establishes a certification, specification, or warranty; a general website statement does not create a certification or an additional warranty.

Our guides and home monitoring products do not replace professional medical advice, diagnosis, or treatment. See the medical disclaimer.

Our return policy describes the 7-day request window, eligibility, authorization, shipping costs, exchanges, cancellation requests, and refunds. Product warranty information, where supplied with the item, applies alongside mandatory consumer rights.

These terms do not limit any mandatory consumer rights available under the laws that apply to your purchase.

Do not misuse the website, attempt unauthorized access, interfere with payments or order lookup, submit fraudulent information, or use our content in a way that infringes applicable intellectual property rights. Website availability can be affected by maintenance and service interruptions.

Please first contact info@wedocareu.com with your order number and a description of the issue so we can work toward a resolution. These terms are governed by the laws of the People’s Republic of China, without removing mandatory consumer protections that apply in your country of residence. Any dispute procedure must respect those protections and applicable law.

Our business address is No.528 Shunfeng Road, Wanhua Scientific Park, Linping District, Hangzhou, China. We may update these terms for future website use and purchases; the update date appears above.